Frequently Asked Questions

Here's a list of questions we get asked a lot.

What if I need to change my date? Can I do this?

Yes, you can. Please proceed to our cancellation and booking policies page for full terms and conditions in regards to date changes.

What if something happens and I need to cancel my booking? Do I get my money back?

Yes, you can. Please proceed to our cancellation and booking policies page for full terms and conditions in regards to date changes.

What do I need to pay if I want to book?

Full payment is required at the time of booking to secure and confirm your accommodation.

Do you have any current special deals?

We offer an online website exclusive for our Homestead with a 2 bedroom 2 bathroom configuration, perfect for small group of friends and couples looking for the comfort of a full home. Click here to review and book.

Is it cheaper for me to book via an online booking site such as Booking.com, Wotif or Expedia?

We aim to always offer our guests with best value for booking directly with us.

What time is check-in?

Arrival is from 3pm onwards. There is no onsite reception. You will receive a text message 2 hours prior to your arrival with access details. Also note, there are no land-line phones in the homestead and cottage, so we recommend you bring your mobile/cell phone.

Can I arrive any earlier?

Yes, depending on outgoing guests on the day of your arrival, an early check-in may be possible. Please contact us to request this prior to your arrival to see if we can accommodate your request.

When is the departure time?

Departure is by 10:30am.

Are there laundry facilities onsite?

Wattle Wilde Homestead has a front loading washing machine for your convenience.

Wattle Wilde Cottage does not have laundry facilities.

Both the Homestead and Cottage are equipped with irons and ironing boards.

Is there free Wi-Fi internet access?

Being a regional location Internet access is currently via Satellite and suitable for operation of the Smart TV only.

Wifi is unavailable due to limited internet coverage and speed.

What do I need to bring with me?

Wattle Wilde is a self-serve property. You will need your personal items and grocery items if you intend to do some cooking or prepare meals onsite during your stay.

We supply all linen and towels are supplied as well as basic toiletries.

The kitchens are equipped with cooking and serving essentials and are also stocked with handy cooking essentials such as oil, salt, pepper for your convenience.

There is also a selection of magazines and books to sit back and relax in as well.

Are you close to wineries?

Yes! We are very close to all the main wineries, with easy access to cellar doors in Lovedale, Pokolbin, Rothbury and Broke.

Does the Homestead and Cottage have wood fires and is firewood provided?

Yes. Both the Cottage and Homestead have an indoor fireplace, with firewood provided in the winter months. Fires are used during the period June-August only. Fires are not used during total fire ban season. More details on Indoor Fireplace safety can be found here.

The reverse cycle air conditioner can be used to heat the cottage effectively if required during the other months of the year. Read our fire use and safety policy.

Can I bring children to Wattle Wild?

We aim to provide a peaceful and safe holiday for our guests. With unfenced dams on the property, toddlers and children aged from 12 months to 18 years cannot be accommodated at this property.

By special request, before proceeding with the booking infants under 12 months at the time of stay maybe be accommodated at the property, at management discretion.

Visitors of paying guests are strictly not permitted to bring their children on site.

Can I bring my dog or pets?

Guests are strictly NOT permitted to bring their pets to stay inside the accommodation or anywhere on the grounds.

More Questions?

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